Companies, resellers and roles
Location: Controllo operativo. Global company and user management tabs require a Netter administrator.
Configure a company
- Open Aziende e reseller and find the company.
- Select Configura.
- Check Enterprise/Reseller type, any parent reseller and Attiva/Sospesa status.
- Save and verify the updated row.
Changing type aligns the relevant company administrative roles. Linking a reseller must follow the allowed hierarchy. This is not a tax-detail editor; company details follow the Company details workflow.
Suspend or reactivate
Suspension prevents new operations requiring an active company. The server refuses suspension of the currently selected workspace; switch to another authorized workspace first.
Suspension does not delete data or reverse credit. Check ongoing operations, reservations and accounting obligations separately.
Netter roles
Under Ruoli Netter, select the person's global role: Netter administrator, billing operator or expert developer, as offered. A global role expands platform responsibilities.
Company membership roles are managed through authorized team functions and APIs. Do not assign a global role to resolve a credit or company-membership issue.
For OTP recovery, follow the identity administration process and verify the account holder first. Changing a Netter role does not reset passwords or second factors.
Reseller agreements
Accordi reseller links a customer company, reseller and percentage of the markup. This applies to the markup component under the agreement rather than the customer's entire top-up.
Accrued commissions are recorded and shown in authorized views. An agreement does not create a bank transaction or automatically pay a reseller. Review effective dates and existing records with accounting when changing an agreement.
Check changes in the Activity log.