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Service activation ​

Role: Netter administrator. The administration panel shares the customer portal, but global functions require netter_admin.

Initial sequence ​

StepLocationExpected result
Sign in with a named administrator accountAccount and sign-inRecognized Netter role
Publish applicable legal documentsWebsite and legal settingsApproved version and permanent public URLs
Configure billing and paymentsSistema e sicurezza → FatturazioneApplied revision and verified details
Connect providers and modelsModelli e policyValid catalog, capabilities and prices
Check sign-in, PII and notification channelsAccount, chat and notificationsCompleted flows in the test environment
Manage companies and authorizationControllo operativoCorrect roles and service status
Check an authorized real paymentVerifica pagamentiVerified receipt, consistent credit and invoice

Healthy containers do not establish that payments, authentication and inference are ready. Verify the corresponding workflow before opening the service commercially.

Activate tax configuration ​

Configurazione fiscale non ancora attivata da Netter comes from the global top-up guard. Billing requires TAX_CONFIGURED=true.

  1. Open Sistema e sicurezza, then Fatturazione.
  2. Verify the top-up beneficiary and IBAN.
  3. Review the tax treatment and, when Stripe is enabled, its credentials and tax registrations.
  4. After approval, enable Configurazione fiscale approvata.
  5. Save the revision and wait for Applicata before retrying.

This setting records Netter's operational approval. It does not independently validate tax treatment or replace checking the configuration with the company's responsible professionals.

With Stripe configured, Stripe Tax also calculates tax for bank-transfer top-ups. New top-ups fail without an active tax registration. Without Stripe, the domestic flat-rate calculation is limited to Italian companies; foreign top-ups require the configured international tax flow.

Registered, verified and active ​

These are separate conditions:

  • Registered: company details, memberships and an initially empty account exist.
  • Verified: an administrator recorded checks of details and representation authority.
  • Active: service status permits authorized operations.

Normal registration creates an active company. The verification case does not automatically require prior approval before payments or AI use. To suspend service, use Company management.

First top-up and request ​

Customers create a request in Plafond e consumi. Operators verify incoming bank transfers through Verifica pagamenti. Stripe credit follows its verified automatic payment flow.

Do not create credit by editing database balances. Use a separate development environment or payment sandbox for testing without real receipts, following internal procedures.

Continue with Payments and invoices and Providers and models.