Service activation
Role: Netter administrator. The administration panel shares the customer portal, but global functions require netter_admin.
Initial sequence
| Step | Location | Expected result |
|---|---|---|
| Sign in with a named administrator account | Account and sign-in | Recognized Netter role |
| Publish applicable legal documents | Website and legal settings | Approved version and permanent public URLs |
| Configure billing and payments | Sistema e sicurezza → Fatturazione | Applied revision and verified details |
| Connect providers and models | Modelli e policy | Valid catalog, capabilities and prices |
| Check sign-in, PII and notification channels | Account, chat and notifications | Completed flows in the test environment |
| Manage companies and authorization | Controllo operativo | Correct roles and service status |
| Check an authorized real payment | Verifica pagamenti | Verified receipt, consistent credit and invoice |
Healthy containers do not establish that payments, authentication and inference are ready. Verify the corresponding workflow before opening the service commercially.
Activate tax configuration
Configurazione fiscale non ancora attivata da Netter comes from the global top-up guard. Billing requires TAX_CONFIGURED=true.
- Open Sistema e sicurezza, then Fatturazione.
- Verify the top-up beneficiary and IBAN.
- Review the tax treatment and, when Stripe is enabled, its credentials and tax registrations.
- After approval, enable Configurazione fiscale approvata.
- Save the revision and wait for Applicata before retrying.
This setting records Netter's operational approval. It does not independently validate tax treatment or replace checking the configuration with the company's responsible professionals.
With Stripe configured, Stripe Tax also calculates tax for bank-transfer top-ups. New top-ups fail without an active tax registration. Without Stripe, the domestic flat-rate calculation is limited to Italian companies; foreign top-ups require the configured international tax flow.
Registered, verified and active
These are separate conditions:
- Registered: company details, memberships and an initially empty account exist.
- Verified: an administrator recorded checks of details and representation authority.
- Active: service status permits authorized operations.
Normal registration creates an active company. The verification case does not automatically require prior approval before payments or AI use. To suspend service, use Company management.
First top-up and request
Customers create a request in Plafond e consumi. Operators verify incoming bank transfers through Verifica pagamenti. Stripe credit follows its verified automatic payment flow.
Do not create credit by editing database balances. Use a separate development environment or payment sandbox for testing without real receipts, following internal procedures.
Continue with Payments and invoices and Providers and models.